Our Privacy Policy applies to your use of all the websites owned by NLI Data Sp. z o.o. (further referred to as "NLI Data") such as nlidata.com, chat2shop.com with all of their components (forms, widgets, etc.) and chat2shop platform provided by NLI Data. This Privacy Policy applies to all visitors to websites owned by NLI Data and users of its platforms. The Privacy Policy covers how NLI Data collects, uses, discloses and stores information about you when you use our website or platform.
Who We Are?
NLI Data is an IT company devoted to development of internet tools and applications.
About Our Privacy Policy
When you access this website and use our platform, information is created. Because we know your privacy is important, we’ve created this Privacy Policy to explain how we collect, use and protect that information.
What data do we collect?
In order to provide our services to you and to ensure that our websites, software and platform operate correctly, we collect various types of information, including information that identifies you or may identify you as an individual (“personal information”). When you use our website, sign up for our services, and use our software or platform, we collect the following information:
Information you provide to us:
- If you use the contact information provided on the NLI Data owned websites or platforms to contact us directly, you agree to allow NLI Data to store and process your contact information. We will receive your contact information which could include, depending on how you contact us, your e-mail address, name, company name, job title, the reason for contacting, and postal address.
- We receive and store the information you provide directly to us when you sign up for and use our services, platform or any contact form. The types of information we may collect directly from our customers and users include name, e-mail address, mailing address, phone number, job title, payment and billing information, and any other information provided by the user (including a user-submitted photograph if a user chooses to provide one).
When you use our website or platform, we automatically collect the following information:
- Internet Protocol Address ("IP address"). IP addresses are assigned by your Internet service provider to the modem used to access the Internet for connected devices in your home and/or work-place. Any devices using the modem to access the Internet may broadcast the same IP address. At home, connected devices could include one or more laptop/desktop computers, tablets, mobile phones, smart/connected TVs and gaming consoles. At work, connected devices could include one (or all) floor(s) in an office building. Our website receives your IP address from your Internet browser each time you request a file or web page.
- User-Agent. Due to the nature of how the Internet works, we may receive information (known as "User-Agent") automatically sent by your web browser, such as data associated with the source device’s Internet browser/content delivery software (e.g., Microsoft Explorer, Mozilla Firefox or Google Chrome). The User-Agent information we receive may also include information such as device type (e.g., computer, tablet, mobile device), and/or date/time of visit. Similar to the collection of IP addresses, our website also receives User-Agent information associated with your browser and type of device.
- Information collected by cookies and other similar technologies. We use various technologies to collect information which may include saving cookies to users’ computers. These tools help us understand and improve the performance of NLI Data owned websites and platforms.
How do we collect your data?
We collect information automatically when you visit our web site:
- IP address. Our web site receives an IP address from your Internet browser (e.g., Microsoft Explorer, Mozilla Firefox, Google Chrome) each time you request a file or web page.
- User-Agent. Similar to the collection of IP address, our web site also receives User-Agent information associated with your browser (e.g., Microsoft Explorer, Mozilla Firefox, Google Chrome, etc.) and type of device (e.g., whether the device is running a Windows or Apple operating system).
- If you choose to contact us directly with an inquiry (by e-mail, chat, or postal mail) using the contact information available to you through NLI Data websites or platforms, we will receive your contact information and use it to provide you with a response.
We also collect data you directly provide our company when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback using any of our contact forms or via e-mail.
- Use or view our website via your browser’s cookies.
What’s the difference between personal information and aggregate information?
Personal information is information that can be used to identify a particular individual, generally understood to be information such as your name, physical address, email address and phone number. Aggregate information is not considered personal information and can’t be used to identify you.
How will we use your data?
- Products and services: we may use the information we collect in connection with products and services we provide. We may use the information we collect to set up user accounts; provide, operate, and maintain services; process and complete transactions; provide customer service and support and respond to inquiries; to send communications; to prevent fraudulent activity; for any other purpose based on our legitimate interest.
- Websites: we may use the information we collect to administer and improve NLI Data websites and platforms.
- Marketing communications: we may use your personal information to contact you with newsletters, marketing, or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the instructions provided in any e-mail we send.
- Analytics: we may use aggregated information that’s collected to understand general information and trends related to our website, such as how many users have visited our web site during a given period of time, and the types of devices the visitors use. The information can’t be used to identify an individual and is used by us to help improve our solutions for consumers.
- IP addresses – Fraud Prevention: uur use of IP addresses is limited to helping identify and combat potentially fraudulent activity.
- Respond to inquiries: if you choose to contact us directly (by e-mail, contact form, or postal mail) using the contact information we provide through NLI Data websites and platforms, we will use your contact information to respond to your inquiry.
If you agree, NLI Data may share your data with our partner companies (as listed below) so that they may offer you their products and services. Information about thier respective privacy policies may be found in links below:
How do we store your data?
We use https://home.pl services to store all collected data. Home.pl employs a robust physical and network architecture security program with multiple certifications. For more information on home.pl's security processes, please visit https://home.pl/firma/
NLI Data will keep your personal information and aggregate information for 12 months after your last communication with us or after the end of our business relationship. Once this time period has expired, we will delete your data.
Marketing
NLI Data may send you information about products and services of ours, as well as those of our partner companies (as previously listed). You have the right at any time to stop NLI Data from contacting you for marketing purposes or giving your data to our parter companies.
What are your data protection rights?
NLI Data would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access: you have the right to request NLI Data for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification: you have the right to request that NLI Data correct any information you believe is inaccurate. You also have the right to request NLI Data to complete the information you believe is incomplete.
- The right to erasure: you have the right to request that NLI Data erase your personal data, under certain conditions.
- The right to restrict processing: you have the right to request that NLI Data restrict the processing of your personal data, under certain conditions.
- The right to object to processing: you have the right to object to NLI Data’s processing of your personal data, under certain conditions.
- The right to data portability: you have the right to request that NLI Data transfer the data that we have collected to another organization, or directly to you, under certain conditions.
We have one month to respond to you request. If you would like to exercise any of these rights, please contact us at: info@nlidata.com, or by post: 24 Dmowskiego Street, 05-850 Ozarow Mazowiecki, Poland.
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit https://www.allaboutcookies.org
How do we use cookies?
The NLI Data owned websites and platforms may place cookies in your browser in order to identify you when you return to our website or log in to our platform.
What types of cookies do we use?
- Functionality: NLI Data uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising: NLI Data uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. NLI Data may share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage your cookies?
You can prevent the placement of cookies by adjusting the settings in your browser (see your browser Help for how to do this). Be aware that disabling cookies may affect the functionality of NLI Data websites and platforms, as well as other websites.
Privacy policies of other websites
NLI Data websites and platforms may contains links to other websites. Our privacy policy applies only to websites and platforms owned by NLI Data, so if you click on a link to another website, you should investigate its privacy policy.
Do we share any customer data?
We may share data with our vendors and service providers to perform tasks on our behalf.
Changes to our privacy policy
NLI Data keeps its privacy policy under regular review and places any updates on this or any related webpage or platform. This privacy policy was last updated on October 14th, 2019.
How to contact us?
If you have any questions about NLI Data’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at: info@nlidata.com.
Should you wish to report a complaint or if you feel that NLI Data has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at: info@nlidata.com, or by post: 24 Dmowskiego Street, 05-850 Ozarow Mazowiecki, Poland.
